Choosing a D1 Form

Modified on Thu, May 22 at 4:32 PM

A D1 Form must be completed for each transaction listed under OEM Transactions in the SDRM system.

NASTF policy requires that vehicle and owner information is acquired prior to performing any security operation. Remember, any time you are required to use your NASTF credentials (such as purchasing a key code or performing immobilizer functions), a D1 Customer Authorization Form must be completed within five days of the transaction. Having an unresolved D1 Customer Authorization form on your dashboard for more than 5 days will lock your account, preventing you from completing additional transactions until you have submitted the proper documentation.

To complete a D1 Form:

Log in at https://sdrm.nastfsecurityregistry.org
Go to the D1 Form link in the menu
Select the appropriate D1 Form for your task

Recommendation: To avoid delays, collect all required documents before starting any security-related service.

The following is a description of the available D1 Forms and how to use them.

Customer D1

Select this option if you are a locksmith, mobile diagnostician, or repair technician working directly with a customer or vehicle owner.

You are required to upload:

A valid U.S. or Canadian driver’s license for the customer

Important: State-issued ID cards, passports, foreign IDs, and immigration documents are not accepted.

Proof of vehicle ownership or authorization (e.g., registration, insurance, or title), in accordance with NASTF Terms and Conditions

Auction/Fleet D1

Select this option if you are a locksmith, mobile diagnostician, or repair technician working at auction sites, dealerships, or with fleet vehicles presented by company representatives (e.g., auction managers, sales managers, rental car agents, or City/County garage staff).

You are required to upload one of the following documents, signed by the hiring company:

Invoice, purchase order, or work order

The document must include:

Vehicle VIN, year, make, and model
Vehicle location
Contact information for the person who requested the service

Contracting D1

This form is for locksmiths, mobile diagnosticians, or technicians performing services on behalf of another repair facility.

Responsibility for collecting proper customer identification and authorization lies with the contracting business. As a VSP, you must verify the accuracy of all submitted information.

You are required to upload:

A valid U.S. or Canadian driver’s license for the customer

Important: State-issued ID cards, passports, foreign IDs, and immigration documents are not accepted.

Proof of vehicle ownership or authorization (e.g., registration, insurance, or title), in accordance with NASTF Terms and Conditions

Recommendation: Confirm that the repair facility has gathered this documentation before your visit to avoid delays or incomplete transactions.

Mercedes TRP D1

This form is for credentialed VSPs to submit TRP parts requests directly to the Mercedes-Benz dealer of your choice.
You may select multiple parts in a single submission. This form replaces the previous version on Startekinfo and is offered in partnership with Mercedes-Benz as a streamlined, one-step solution.

Important:

The dealer’s process has not changed - they will still contact you to confirm details before completing your order.
If a dealer requests a different form, please report it at support.nastf.org so NASTF can provide guidance.

Repossession/Recovery D1

Select this option if you are a locksmith, mobile diagnostician, or repair technician working at a repossession recovery storage lot.

You are required to upload:

A copy of the executed repossession order from the bank or authorizing party. This document must include vehicle details.

Important:

Redact only the vehicle owner’s name and Social Security Number
All other ownership and vehicle information must remain visible for review

In Transit

This form is for Registered VSPs contracted to perform in-transit or special project work for an automaker or their authorized vendor. Access to this D1 requires specific information provided by the contractor.

Important:

Only open this D1 when you are at the vehicle and ready to program.
Access is one-time only and valid for 14 days.
The information in this D1 is for the contracted VSP only and must not be shared with other employees or team members.

If you have any further questions, please contact the NASTF support team at support.nastf.org. NASTF Support Center hours of operation are Monday through Friday, 9AM to 6PM Eastern Standard Time.