Customer D1 Form

D1 forms are required to validate security information requests from manufacturers, by verifying identification and ownership authorization. A Customer D1 is used when a Vehicle Security Professional (VSP) works directly with a customer to verify the vehicle owner's identity and authorization.

To begin a Customer D1 Form:

1. Log in to the SDRM portal (https://sdrm.nastfsecurityregistry.org)
2. Select the D1 Forms link from the menu bar
3. Select the Customer D1 Form
4. Gather required Information:
   • Vehicle: VIN, year, make, model, color, mileage (if available)
   • License plate (country/state, if available)
   • Purchase Order or Request Number (optional)
   • Owner’s valid U.S. or Canadian driver’s license number
   • Note: Documents such as state issued ID cards, passports, foreign identification and immigration forms are NOT accepted for ownership authorization
5. Choose a Verification Type (e.g., registration, insurance, bill of sale, or title certificate)
6. Verify Ownership in person
7. upload ownership documents
8. Complete the Service Info:
   • Describe the service performed and add notes under “other” (if needed)
9. Submit the D1 Form (this automatically links to the OEM transaction)

Important:

• The D1 form can be saved at any time to complete later (form appears on your dashboard)
• NASTF policy requires vehicle information and owner verification is acquired prior to performing any security operation
• Every security-related OEM transaction requires a completed D1 form
• Unresolved OEM transactions over 5 days will lock your account

If you have any further questions, please contact the NASTF support team at support.nastf.org.