Documentation is necessary to establish the requesting individual is legally authorized to request service and operate the vehicle after the VSP has provided accessibility. If the Vehicle Owner is an individual, this requires verifying the requesting individual’s identity through a current and valid U.S or Canadian driver’s license. At this time, no other form of identification is accepted. However, the only valid exception would be if the owner’s license had been stolen and the owner could prove the theft. In this case, a passport or other government issued ID can be accepted).
Additional note – Most states Driver’s Licenses require a Social Security Number; other identification (such as Driving Privilege Cards) does not and can be obtained without providing evidence of lawful presence in the United States.
If you have any further questions, please contact the NASTF support team at support.nastf.org.
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