Rivian Security Request D1

The Rivian Security Request D1 is used when a Rivian vehicle requires a new key fob to be paired with the VIN.

You’ll need to purchase the fob in advance, since the HRID number from the new fob is required during the D1 process.

The requests are currently handled manually by the Rivian team, and can take 24 business hours for a request to be completed. 

Remember—NASTF policy requires that all vehicle and owner verification documents are collected before performing any security-related operation. Gather these details first so you can enter them into the form.

To begin a Rivian Security Request D1:

1. Log in to the SDRM portal (https://sdrm.nastfsecurityregistry.org)
2. Select the D1 Forms link from the menu bar
3. Select the Rivian Security Request D1 Form
4. Gather required Information:
   • Owner’s valid U.S. or Canadian driver’s license number
   • Vehicle: VIN, year, make, model, color, mileage (if available)
   • License plate (country/state, if available)
   • Purchase Order or Request Number (optional)
     • Note: Documents such as state issued ID cards, passports, foreign identification and immigration forms are NOT accepted for ownership authorization
5. Choose a Verification Type
   (for example, registration, insurance, bill of sale, or title certificate)
6. Verify Ownership in person
   Note: Documents such as state issued ID cards, passports, foreign identification and immigration forms are NOT accepted for ownership authorization
7. Enter key fob HRID information
   • Select “Yes” to confirm the fob has already been purchased. This unlocks the HRID input field, where you’ll enter the fob’s unique ID to associate it with the VIN.
   • If “No” is selected, a warning will appear reminding you that the HRID is required.
8. Upload authorization documents
   • For individual customers: upload registration, insurance, title, or bill of sale plus the driver’s license.
   • For auctions, fleets, or dealerships: upload a signed invoice or work order showing the VIN, vehicle details, and the authorizing contact’s information.
   • For repossession/recovery agencies: upload the executed repossession order issued by the bank or authorizing party.
9. Confirm the Service Provider Information and sign the form. Then choose one of the following actions:
   • Save and Submit to send the request directly to Rivian
   • Save for Later to store your progress and return later
   • Resend to re-submit the request
   • Back to Dashboard to exit—note that unsaved changes will prompt a warning before being discarded
   • Confirm email received for delivery

For additional assistance, contact the NASTF support team at support.nastf.org.